Data Controller: PROVADO HOTELS Tuba Hatice SARI Our company, PROVADO HOTELS Tuba Hatice SARI, is the owner and operator of PROVADO HOTELS.

At PROVADO HOTELS, the protection and processing of personal data is approached with utmost sensitivity. The personal data of our customers, consumers, employees and all individuals associated with our company are protected within the framework of the Constitution of the Republic of Turkey, international human rights agreements to which Türkiye is a party and other relevant legislation, especially the Law on the Protection of Personal Data No. 6698 (KVKK). In this context, as the data controller, we would like to inform you about the processing of your personal data.

Your personal data that you share with us in the context of consumer, subscriber, customer, supplier, employee or other relationships will be processed in accordance with the KVKK. Processing will be carried out in connection with clear and legitimate purposes, determined in a way that is legal, fair, limited, proportionate, accurate and up-to-date. Your data may be collected, recorded, stored, preserved and transferred to business partners, dealers, suppliers, subcontractors, service providers, relevant regulatory authorities, official institutions and other third parties in and outside Turkey. Your personal data may be stored, updated, periodically reviewed, restructured, classified and processed within the scope of the law.

As the data controller, our company may send you informative and promotional e-mails or SMS messages and make telephone calls. This service may also be provided through third-party service providers.

Purpose of Processing Your Personal Data

Your personal data may be processed for the following purposes:

In a lawful and fair manner, Limited and proportionate to the purposes for which it is processed, Accurate and up-to-date, For specific, clear and legitimate purposes.

Your data may be processed for the following purposes:

Communicate with you and others as part of our business; Inform you about important updates to the terms of service, changes to electronic services and other administrative matters; Improve quality, provide training and security (for example, recording or monitoring telephone conversations to our contact numbers); Resolve complaints and process data access or correction requests; Comply with applicable laws and regulations, particularly anti-money laundering and anti-terrorism laws; Manage and oversee our infrastructure and business operations, including audits, finance, accounting, billing, IT systems, website hosting, business continuity, records, documentation and print management; Protect our operations, rights, privacy, security, property and those of our business partners, employees, customers or others; Conduct market research and analysis, including customer satisfaction surveys; Facilitate social media sharing functions; Personalise your experience with electronic services by providing information and advertising that is relevant to your preferences and needs.

To Whom and For What Purposes Can Personal Data Be Transferred?

Your collected personal data may be transferred to business partners, suppliers, shareholders, legally authorized public institutions and private individuals in order to ensure the legal and commercial security of our company and the people we do business with, to carry out the necessary operational work to provide you with our products and services, to personalize and recommend our products and services according to your preferences, usage habits and needs, to determine and implement our company's commercial and business strategies, and to ensure the implementation of our company's human resources policies.

Your personal data may be collected verbally, in writing or electronically through contracts with our company, our social media accounts, mobile applications, e-mails, application forms and verbal or written communications with our company. Your approvals may be obtained when necessary.

Your Rights as a Personal Data Owner

Within the scope of the Personal Data Protection Law No. 6698 (KVKK) and other relevant legislation that entered into force on October 7, 2016, you have the following rights:

To learn whether your personal data has been processed, To request information if your personal data has been processed, To learn the purpose of processing your personal data and whether it is used in accordance with its purpose, To learn to which third parties your personal data has been transferred domestically or abroad, To request correction of your personal data if it is processed incompletely or incorrectly, To request the deletion or destruction of your personal data in accordance with Article 7 of the KVKK and to request notification of these operations to third parties to whom these data are transferred, To object if a result arises against you as a result of the processing of your data by fully automated systems, To request compensation for your damages if you suffer damages as a result of the processing of your personal data in violation of the law, To request notification of this situation to third parties to whom the data is transferred in the event of correction or deletion of your personal data. How Can You Exercise Your Rights

You can submit your written requests regarding your above rights, with wet signature, to the address below or via e-mail:

📍 PROVADO HOTELS Balbey District Fahrettin Altay St, 441. Street No:2/201, 07040 Muratpaşa/Antalya, Türkiye

Our company will process your request free of charge as soon as possible and within thirty (30) days at the most. However, if a fee has been determined by the Personal Data Protection Board, the fee determined by our company will be charged.

For more information, you can contact us through our official communication channels.